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efergy
How do I use the efergy meter?
Take the display unit from room to room and keep an eye on the monitor when different appliances turn on and off, check the consumption against the manufacturers' specification; it may differ slightly and older machines are almost certain to use more. There will come a time when the appliance is using far more than it should and replacement should be considered.
Will the efergy meter calculate my electricity bill?
The efergy meter is not designed to act as a replacement to your billing. The meters are accurate to approximately ±10%. The efergy meter aims to enable the user to reduce their energy consumption by understanding where it is being used. The memory, which helps keeps track of running costs up to 24 months, is designed as a guide for your costs.
Does the device need batteries?
Both the transmitter and receiver require 3 x AA batteries. Batteries are not supplied with the efergy meter. We recommend using rechargeable batteries. The receiver can alternatively use a mains adaptor (not supplied).
Do I need an electrician to install the efergy meter?
The sensors should easily clip directly on to the outside of your existing meter wiring. See the installation Videos for extra guidance. If you are in any doubt or concerned about the safety of your existing meter wiring, always consult an electrician before attempting to fit the efergy meter yourself.
Will the information be lost in the event of a power cut?
NO. The information will remain unless you reset the efergy meter.
Can I view data from months ago?
YES. The efergy meter will store up to the last 2 years' information. It also stores the last 7 days' and last 4 weeks' data so you can compare easily and in minutes your energy habits over the last days, weeks and months.
How sensitive is the efergy meter?
The efergy is sensitive enough to register electricity consumption of an energy saving bulb of 10W. Variations in mains voltages being supplied is the main factor in sensitivity of the meters.
What is the range of the display unit from the transmitter?
The wireless display has a range of 40-70m. While in open spaces the range will be longer, tests in the UK show distances up to 4th floors between the transmitter and monitor to be fine.
Do I unplug it when I go on holiday?
You could do, but you may find it interesting to see the power you are using/wasting when the house is left unoccupied and theoretically when it should be using very little.
Who should I contact if it stops working?
In the first instance you can email our customer service team at efergy@moeller.co.uk
Can I use a different currency?
YES, as well as £ Sterling, both the EURO and DOLLAR currencies can be selected on the meter itself.
What is contained in the box I receive?
Your efergy pack includes:
1 monitor/display unit/receiver
1 transmitter
1 clip on sensor (more can be ordered for 2 or 3 phase systems)
1 instruction manual
1 energy efficiency guide
How can I order more sensors?
If you have a three phase supply or economy 7 meter, you may need additional sensors. These can be simply plugged into the additional sockets at the base of the transmitter. Contact your distributor to get additional sensors.
How much guarantee comes with the efergy meter?
Efergy limited warrants the efergy meter for the period of 1 year, from the date of delivery, to be free of defects in materials or workmanship.
I have just got a smart meter and am having problems with the LED backlight. Is it supposed to come on with key presses as sometimes it does and other times it does not? Is there any special button presses to put it on/off?
The monitor is programmed so the LED backlight comes on with a timer. The backlight works between the hours of 6pm and 6am. The idea was we wanted the backlight to work in darker environments. However, as this drains the power, restricting the times when the backlight lights comes on helps to lower battery consumption.
I installed the Efergy meter but despite you promoting the use of rechargeable batteries our Efergy meter keeps blinking with the 2 low battery symbols for the unit and the transmitter. Do I have to go to the shop and buy single-use AA batteries for your Efergy meter?
Most rechargeable batteries work fine with the efergy meters. Our R&D shows that good quality rechargeable batteries should last 2/3 weeks with the efergy meters, compared with 4/5 months with a good quality standard battery. Some lower quality rechargeable batteries have a lower operating voltage, and so this tells the monitor unit that the batteries need replacing.
